Vivint Frequently Asked Questions

Scott Repasky
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How do I know that installing a system with Vivint is right for my home?

If you’re looking for the best possible security solution for your home, Vivint is the company for you. With packages to match any budget, our smart home security features are easy to setup and built with next-generation technology.

Can’t decide which package is right for your family? No worries. Vivint provides a convenient two week trial period on all of our packages. We’ll send one of our security professionals out to your home to discuss your security needs. The in-depth analysis provided by our security specialist will help you make an informed decision and determine which package is the best fit for your home.

Who are the security professionals at Vivint?

Our team of security professionals are certified in the latest smart home technology and are always on call to answer any questions you might have about your system.

How easy is it to install a system with Vivint?

Installing a Vivint system is very easy. We provide a free in-home consultation to help you determine which package meets your needs. Once you select the equipment, an installation date will be scheduled. If your selected device requires professional installation, we’ll call in one of our installation professionals to complete the installation.


{1}. In an effort to save water, we turned off our faucets and reduced our shower time. During the replacement we ran a temporary hose to the backyard for outdoor watering. The bathroom had a valve installed below the sink to shut off the water completely.
{2}. We had a company check our water meter and it came back with no leaks.
{3}. Prior to Vivint we had more noticeable temperature fluctuations than we initially thought, so we sealed off the biggest heat loss areas in the home.
{4}. The main door (attic access) was the only door I left open, and it is directly off of the upstairs bathroom.